Last Updated: February 2026
"Company," "we," "us," or "our" refers to Tradezentient and its affiliates, officers, directors, employees, agents, successors, and assigns. "Platform" refers to the Tradezentient website, applications, APIs, tools, services, and all associated technology. "User," "you," or "your" refers to any individual or entity that accesses or uses the Platform. "Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. "Usage Data" means all data generated through your interaction with the Platform.
We collect information you voluntarily submit, including:
(a) account registration information such as your name, email address, and username;
(b) authentication credentials and profile information provided through third-party authentication providers (including Auth0);
(c) phone numbers provided for SMS alerts, Live Mode notifications, or waitlist registration;
(d) all trading ideas, strategies, prompts, code, configurations, and any other content you submit to or through the Platform ("User Content");
(e) payment and billing information processed through third-party payment processors (including Stripe);
(f) any communications you send to us, including support requests and feedback.
When you access or use the Platform, we automatically collect:
(a) browser fingerprints and device identifiers used to track and limit usage for anonymous and registered users;
(b) IP addresses, browser type, operating system, referring URLs, access times, and pages viewed;
(c) usage data including but not limited to the number of backtests run, strategies created, Live Mode activations, signal history, and all interaction logs;
(d) cookies, session identifiers, and similar tracking technologies;
(e) all Generated Content produced through your use of the Platform, including backtesting code, results, reports, signals, performance metrics, and analytics.
We may receive information about you from third-party services we integrate with, including Auth0 (authentication data, profile picture URLs, unique identifiers), Stripe (payment status, subscription data, transaction history), and other data providers. We may also receive information from publicly available sources.
3.1 WE MAY USE ALL INFORMATION WE COLLECT FOR ANY LAWFUL PURPOSE, INCLUDING BUT NOT LIMITED TO:
(a) providing, operating, maintaining, and improving the Platform and our services;
(b) processing transactions and managing subscriptions;
(c) sending SMS alerts, notifications, and communications related to your use of the Platform, including marketing and promotional messages;
(d) tracking, analyzing, and monitoring usage patterns, trends, and activities, including for the purpose of developing new products, services, features, and commercial offerings;
(e) enforcing our Terms of Service and other agreements;
(f) preventing fraud, abuse, and unauthorized access, including through browser fingerprint tracking and device identification;
(g) creating aggregated, anonymized, or de-identified data derived from your Personal Information and Usage Data, which we may use and disclose for any purpose without restriction;
(h) training, developing, and improving algorithms, machine learning models, artificial intelligence systems, and analytical tools using your User Content, Generated Content, trading strategies, prompts, and all associated data;
(i) conducting research, analytics, and statistical analysis;
(j) any other purpose disclosed to you at the time of collection or with your consent.
3.2 YOU EXPRESSLY CONSENT TO THE COMPANY'S USE OF YOUR TRADING STRATEGIES, PROMPTS, USER CONTENT, AND ALL GENERATED CONTENT FOR THE DEVELOPMENT, TRAINING, AND IMPROVEMENT OF THE COMPANY'S PROPRIETARY TECHNOLOGY, ALGORITHMS, AND AI MODELS. THIS CONSENT IS IRREVOCABLE AND SURVIVES TERMINATION OF YOUR ACCOUNT.
4.1 We may share, disclose, sell, license, or otherwise transfer your information, including Personal Information, to:
(a) our affiliates, subsidiaries, successors, and assigns for any purpose consistent with this Privacy Policy;
(b) third-party service providers who perform services on our behalf, including but not limited to Auth0 (authentication), Stripe (payment processing), Twilio or similar providers (SMS delivery), Alpha Vantage and other market data providers, cloud hosting and infrastructure providers, and analytics providers;
(c) business partners, investors, potential acquirers, or other third parties in connection with any merger, acquisition, financing, sale of company assets, reorganization, bankruptcy, or similar transaction, in which case your information may be among the assets transferred;
(d) third parties when we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request;
(e) third parties to protect the rights, property, or safety of the Company, our users, or the public;
(f) third parties for the purpose of research, analytics, product development, or commercial use, provided such information has been aggregated, de-identified, or anonymized, though we make no guarantee regarding the re-identification of such data;
(g) any other third party with your consent or at your direction.
4.2 We reserve the right to sell, license, or otherwise commercially exploit aggregated, anonymized, or de-identified data derived from your use of the Platform. You acknowledge that anonymization or de-identification processes may not be perfect and the Company shall bear no liability for any re-identification of such data by third parties.
5.1 We retain your Personal Information and Usage Data for as long as we determine is necessary or useful for any lawful business purpose, which may extend indefinitely beyond the termination of your account. Specifically:
(a) account and profile information is retained until deletion is requested and processed, plus any additional period we deem necessary for legal compliance, dispute resolution, or enforcement of our agreements;
(b) User Content, trading strategies, prompts, Generated Content, and all associated data are retained permanently, even after account termination, as these become the property of the Company pursuant to our Terms of Service;
(c) browser fingerprints and anonymous usage tracking data are retained for a minimum of thirty (30) days and may be retained longer;
(d) payment and billing records are retained as required by applicable law and for internal record-keeping purposes;
(e) SMS delivery records, phone numbers, and communication logs are retained indefinitely for audit, compliance, and operational purposes;
(f) server logs, IP addresses, and access records are retained for such period as we determine appropriate.
5.2 Upon termination of your account, we are under no obligation to delete any data and may retain all information previously collected for any lawful purpose.
6.1 We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. WE DO NOT WARRANT OR GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION AND SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR DISCLOSURE OF YOUR INFORMATION RESULTING FROM ANY SECURITY BREACH, HACKING, DATA THEFT, OR OTHER UNAUTHORIZED ACTIVITY, WHETHER OR NOT SUCH BREACH RESULTS FROM OUR NEGLIGENCE.
6.2 You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
7.1 The Platform integrates with and relies upon third-party services including Auth0, Stripe, Twilio, and Alpha Vantage. Your information may be transmitted to, processed by, and stored by these third parties in accordance with their own privacy policies and terms. We are not responsible for the privacy practices, security measures, or data handling of any third-party service, and you acknowledge that your use of such third-party services is at your own risk.
7.2 The Platform may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
8.1 We use cookies, browser fingerprinting technology, session identifiers, and similar tracking technologies to collect Usage Data, track user behavior, manage sessions, enforce usage limits, and improve the Platform. By using the Platform, you consent to our use of all such tracking technologies.
8.2 Browser fingerprinting is used to identify and limit usage by anonymous users who have not created an account. This technology collects device-level attributes to create a unique identifier for your device. You consent to this collection by accessing the Platform.
9.1 The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we may, at our sole discretion, delete such information.
10.1 Your information may be transferred to, stored in, and processed in the United States or any other country in which the Company or its service providers maintain facilities. By using the Platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws than your jurisdiction. THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM INTERNATIONAL DATA TRANSFERS.
11.1 Depending on your jurisdiction, you may have certain rights regarding your Personal Information. Any such rights are subject to applicable law and to the exceptions, limitations, and conditions set forth therein. We will respond to verifiable requests within the timeframes required by applicable law, though we reserve the right to extend such timeframes to the maximum extent permitted.
11.2 Notwithstanding any rights you may have under applicable data protection laws, you acknowledge and agree that:
(a) any User Content, trading strategies, Generated Content, and associated data that has become the property of the Company pursuant to our Terms of Service is not subject to deletion requests;
(b) aggregated, anonymized, or de-identified data derived from your information is not subject to access or deletion requests;
(c) we may retain information as necessary for compliance with legal obligations, resolution of disputes, and enforcement of our agreements.
11.3 To submit a request regarding your Personal Information, contact us at tradezentientllc@gmail.com. We reserve the right to verify your identity before processing any request and to deny requests that are excessive, repetitive, or unfounded.
12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO:
(a) THE COLLECTION, USE, DISCLOSURE, OR PROCESSING OF YOUR INFORMATION;
(b) ANY UNAUTHORIZED ACCESS TO OR BREACH OF YOUR PERSONAL INFORMATION;
(c) ANY ACTIONS TAKEN BY THIRD-PARTY SERVICE PROVIDERS WITH RESPECT TO YOUR INFORMATION;
(d) ANY INACCURACY OR INCOMPLETENESS IN THE INFORMATION WE COLLECT OR MAINTAIN;
(e) ANY DECISIONS YOU MAKE BASED ON THE PROCESSING OF YOUR INFORMATION; OR
(f) ANY OTHER MATTER RELATING TO THIS PRIVACY POLICY OR OUR DATA PRACTICES.
12.2 YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH OUR PRIVACY PRACTICES IS TO STOP USING THE PLATFORM.
13.1 We reserve the right to modify, amend, or replace this Privacy Policy at any time and for any reason at our sole discretion. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy. It is your sole responsibility to review this Privacy Policy periodically.
13.2 We are under no obligation to notify you of changes to this Privacy Policy, though we may, at our sole discretion, provide notice through the Platform or via email.
14.1 This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
14.2 Any disputes arising out of or relating to this Privacy Policy shall be resolved in accordance with the dispute resolution provisions set forth in our Terms of Service, including mandatory binding arbitration and class action waiver.
If you have any questions about this Privacy Policy, please contact us at:
Email: tradezentientllc@gmail.com
Website: www.tradezentient.com